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CUSTOMER SERVICES AGENT - DUBLIN SOUTH
Company:CPL |
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Job Reference Number |
14571564 |
Client ID: |
RI/JO-1111-238646E/SE |
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Posted On: |
Feb 21 2012 |
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Location: |
DUBLIN CITY CENTRE |
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Job Type: |
Temporary |
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Salary: |
10000 - 20000 |
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Do you enjoy meeting people and explaining how to use technology?
Would you like to work Mon - Fri 10AM Until 4PM?
We are currently recruiting for Customer Service Staff for a Full Time role within the banking sector.
Customer Service Representatives are the first point of contact for our clients valued customers. They must
provide prompt and friendly service to all customers, ensuring all customers' transactional needs are met.
In order to succeed in this role you will have the ability to communicate clearly with all our clients' customers,
strong problem solving skills and experience working in a team environment. Ideally you'll have previously
worked in a sales and service environment, preferably in a customer facing role. We'll happily talk to people
who have worked in retail, sales or have other customer-focused backgrounds.
Key responsibilities include:
Explaining and educating customers on the functions and benefits of new facilities
Responsible for advising customers to use the correct facilities depending on their needs
Ensuring customer satisfactions by providing prompt, professional, and positive customer service
Ensuring all facilities are operating at 100%
Responsible for referring your clients to other team members for other branch sales opportunities
Qualifications:
As the ideal candidate you will have:
A customer service background obtained in retail, or a sales setting
Strong interpersonal skills, reliability and a high degree of energy
A high attention to detail
A positive and flexible approach to work
A desire to achieve and exceed sales targets
Great understanding and passion for technology
Self Motivated
If you are in a position to take this role for 3 months on a full time basis we would love to hear from you. This
contract maybe extended.
For more information contact Jamie Holmes on 01 614 6065 or email your CV to jamie.holmes(at)cpl.ie or Killian Doherty on 01 614 6069 or email your CV to killian.doherty(at)cpl.ie
Cpl Retail is currently working with the top Irish & International retailers nationwide recruiting for various roles. If the above role does not meet your requirements please send through your CV to us as we also have vacancies nationwide in all different retail sectors like Grocery, Fashion, Textiles, Home, DIY, Non Food, Electrical, Telecoms and Beauty.
We recruit for all the following roles; Sales Consultant, Sales Assistant, Retail Sales, Fashion Manager, Trainee Manager, Duty Manager, Assistant Manager, Supervisor, Specialist, Floor Manager, Department Manager, Deputy Manager, Showroom Manager, Trading Manager, Commercial Manager, Concession Manager, Counter Manager, Visual Merchandiser, Store Manager, Retail Manager, Area Manager, Regional Manager and Operations Management.
