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QUALITY SUPERVISOR

 

Company:

HARMONICS RECRUITMENT & SEARCH
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Job Reference Number

14572178

Client ID:

RI/65896
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Posted On:

Feb 22 2012

Location:

TIPPERARY, LIMERICK
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Job Type:

Permanent

Salary:

NEGOTIABLE
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Benefits:
  • PENSION / PRSA
  • PERM. HEALTH INSURANCE
  • LIFE ASSURANCE
  • PAID HOLIDAYS
Our Multinational Healthcare Client has a requirement for a Quality Supervisor. This individual will lead and supervise a team of Quality Technicians in both the Document Control Area and Customer Quality Group
Responsibilities
· Leading and supervising the Customer Quality Group. Agree objectives, generate training plans, coach team members, carry out performance appraisals and deal with performance related issues. Assess workload for the group and allocate tasks accordingly.
    Group responsible for the initial logging of complaints, initial review, AE Reporting Assessment, completion of manufacturing review, liaison with QE and distribution for requests for additional information, where necessary.
    Work closely with QE group, responsible for complaint investigations and risk assessments.
· Driving all assigned Customer Quality projects and ensuring that they are managed in a structured fashion and completed in compliance with the relevant procedures.
· Provide meaningful Complaint measurements while ensuring that in-house or external customer quality issues are effectively prioritized and acted upon in a timely manner.
· Managing customer quality support to other departments including Operations and Product Development
· Work with world wide competent authorities and notified bodies to ensure that our customer quality procedures are compliant.
· Performing internal and external quality audits
· Preparation, execution and analysis of related Quality Documentation.
· Trending and analysis of key Quality Metrics

Education/Qualifications
· Third level qualification in Quality, Science or Engineering
· 4+ years experience within a quality role within an FDA regulated company
· Minimum of 4 years experience in a similar role at a supervisory level.
· Proven Problem-Solving Skills.
· Good working knowledge of statistics.